Maxi Massas Inbox

Customer service console for our own Facebook Page and Instagram account

1 Connect with Facebook

A Page admin logs in with Facebook and grants this app access to the Page and its Instagram account. Requested permissions: pages_show_listpages_manage_metadatapages_messaginginstagram_basicinstagram_manage_messages

2 Select the Page

Lists the Pages you manage (pages_show_list) and the Instagram professional account connected to each one (instagram_basic: ID and username only).

3 Receive new messages

Subscribes the selected Page to the messages webhook (pages_manage_metadata), so new Messenger and Instagram Direct messages reach our server. Fields already subscribed are kept; no other Page setting is changed.

4 Inbox: read and reply

Conversations customers started with the Page. Messenger uses pages_messaging; Instagram Direct uses instagram_manage_messages. Replies go only to customers who wrote first, inside the 24-hour messaging window.

No conversation selected

Graph API calls made by this page

Shown for transparency. Access tokens stay in this browser tab and are never stored or displayed.